Privacy Policy

Privacy Policy

Effective Date: August 11, 2025
Website: www.greatnorthtitle.com

Great North Title ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose personal information in the course of providing title and settlement services.

By using our website or engaging our services, you consent to the data practices described in this policy.

1. Who We Are

We are a title/settlement agency that facilitates real estate transactions, including title insurance, escrow services, document preparation, and closing services. As part of our operations, we collect and process sensitive information from buyers, sellers, lenders, real estate professionals, and other parties involved in real estate transactions.

2. Information We Collect

We collect both personal and non-personal information. This may include:

2.1 Personal Information

  • Full name
  • Mailing address
  • Email address
  • Phone number
  • Social Security Number or Tax ID (for regulatory or identity verification)
  • Driver's license or government-issued ID
  • Financial and bank account information (e.g., for escrow or wire transfers)
  • Property details and transaction documents
  • Mortgage or loan information
  • IP address and device/browser information (when using our website)

2.2 Non-Personal Information

  • Website usage statistics
  • Technical device details (e.g., browser type, operating system)
  • Referral URLs

3. How We Use Your Information

We use your information to:

  • Facilitate and complete real estate settlements and closings
  • Conduct title searches and issue title insurance
  • Prepare and process legal documents
  • Verify identity and prevent fraud
  • Coordinate with lenders, real estate agents, and attorneys
  • Process escrow deposits and disbursements
  • Comply with legal, regulatory, and contractual obligations
  • Communicate with you about your transaction
  • Improve website performance and customer service

4. Legal Basis for Processing (If Applicable)

For users subject to GDPR or similar laws, our legal basis for collecting and using personal data includes:

  • Consent
  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests (e.g., fraud prevention, service improvement)

5. Information Sharing and Disclosure

We do not sell your personal information. We only share it in the following cases:

  • With third-party service providers (e.g., underwriters, notaries, couriers, IT services)
  • With government entities (e.g., recorders, tax authorities)
  • With financial institutions (e.g., lenders, banks involved in the transaction)
  • As required by law, regulation, or legal process
  • In connection with a corporate transaction (e.g., sale or merger of the business)

All third parties are required to protect your information and use it solely for the intended purpose.

6. Data Security

We maintain physical, technical, and administrative safeguards to protect your personal data. These include:

  • Encryption and secure transmission of sensitive data
  • Restricted access to authorized personnel only
  • Secure storage and disposal of documents
  • Monitoring and risk assessments

Despite our efforts, no system can be 100% secure. Please notify us immediately of any suspected unauthorized use.

7. Retention of Information

We retain your information only as long as necessary to:

  • Fulfill the purposes described in this policy
  • Meet legal and regulatory requirements
  • Resolve disputes or enforce agreements

Title and settlement records may be retained for extended periods under state and federal law.

8. Your Privacy Rights

Depending on your location, you may have certain rights, including:

  • Request access to or correction of your data
  • Request deletion (subject to legal exceptions)
  • Opt out of marketing communications
  • Object to or restrict processing

To exercise these rights, contact us at the information provided below.

California Residents: You may have additional rights under the California Consumer Privacy Act (CCPA). Please contact us for more information.

9. Cookies and Website Tracking

Our website may use cookies and other tracking technologies for:

  • Website analytics
  • Security and fraud detection
  • User experience improvements

You can adjust your cookie settings via your browser at any time.

10. Third-Party Links

Our website may include links to external sites (e.g., underwriters, partner agencies). We are not responsible for the privacy practices or content of those sites.

11. Children's Privacy

We do not knowingly collect personal information from children under 13. If you believe a child has submitted personal data to us, please contact us and we will delete it promptly.

12. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of our website or services after such changes constitutes your acceptance.

13. SMS Terms & Conditions

13.1 SMS Consent Communication

Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

13.2 Types of SMS Communications

If consent has been given to receive text messages from Great North Title, messages may be received related to the following:

  • Appointment reminders
  • Follow-up messages

Example: "Hello Brit, Congratulations on selling your home. We are reaching out to you to schedule your closing. Please get in touch with Heather @ 952-278-9640. Reply STOP to opt out of SMS messaging at any time."

13.3 Message Frequency

Message frequency may vary depending on the type of communication. For example, up to 5 SMS messages per week may be received related to appointment reminders and follow-up messages.

13.4 Potential Fees for SMS Messaging

Standard message and data rates may apply, depending on the carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.

13.5 Opt-In Method

Opt-in to receive SMS messages from Great North Title can be done in the following ways:

13.6 Opt-Out Method

Opting out of receiving SMS messages can be done at any time by replying "STOP" to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.

13.7 Help

For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at www.greatnorthtitle.com

Additional Options: If SMS messages are not desired, the SMS consent box on forms can be left unchecked.

13.8 Standard Messaging Disclosures

Message and data rates may apply. Opt out at any time by texting "STOP." For assistance, text "HELP" or visit our Privacy Policy. Message frequency may vary.

14. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact:

Great North Title
Email: info@greatnorthtitle.com
Phone: (952) 278-9640
Address: 1200 Centre Pointe Curve, Suite 125, Mendota Heights, MN 55120
Website: www.greatnorthtitle.com